F&I Digital Media Awards Submission Deadline Extended Click to view online.

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Apr 27, 2017
CFPB Fines SNAAC for Violating 2015 Consent Order

Security National Automotive Acceptance Co. agreed to pay $1.25 million to settle the bureau's charges that it failed to pay $2.275 million in consumer redress for illegal debt-collection tactics under the regulator's October 2015 order. But the company did so without admitting to the CFPB's finding, company officials said.



Submission Deadline for F&I Digital Media Awards Extended

Program designed to spur friendly competition among digital marketers industrywide will accept entries until May 12.


<p><em>Source: Power Information Network&reg; (PIN) from J.D. Power</em></p> J.D. Power/LMC: Record Incentive Spending Keeps April Sales on Pace With a Year Ago

April retail sales are expected to reach 1.17 million thanks to record incentive spending. However, average days to turn continues to rise, with nearly 30% of vehicles sold so far in 2017 having sat on dealer lots more than 90 days.



<p><strong>Strong sales of the redesigned Impreza have helped put Subaru in position for a record April despite tepid numbers industrywide. </strong><em>Photo courtesy Subaru of America Inc.</em></p> KBB: April Sales Expected to Fall 3%

A ‘weaker-than-expected’ March and an abbreviated April prompts Kelley Blue Book to reduce its 2017 new-vehicle sales forecast. It calls for sales in the range of 16.8 million to 17.3 million units, which would represent the first down year for the industry since 2009.


Trade-In Quotes Critical Factor in Consumer-Buying Decisions, Study Finds

According to an online survey conducted by Black Book, 46% of the 2,100 consumers polled said getting the right trade appraisal was either ‘very important’ or ‘extremely important’ to pulling the trigger on a vehicle purchase.



GWC Releases Fifth ‘Behind the Wheel’ Video

The two former Iraqi refugees who own and operate Garland, Texas-based Safeen Motors are featured in the latest entry in the award-winning series.


<p>Pictured are Roadster COO Rudi Thun and CEO and founder Andy Moss. The latter was formerly head of vehicles for eBay Motors and COO of CarWoo! The San Francisco-based firm evolved from a California broker site to digital retailing solution provider in June 2016.</p> New-Age Sales

Roadster’s Andrew Moss and Rudi Thun say they’ve created a digital transactional platform that works both in a buyer’s home and in the showroom. But as they readily admit, not every dealer is the ideal user.


5 Tech Tools From NADA 2017

There were plenty of new innovations on display in and around NADA 2017. The editor takes you on a tour of five new tech tools aiming to help dealers land more sales and F&I opportunities.


Stretched Thin

The average household is on the verge of being priced out of the new-vehicle market, Experian’s fourth quarter data shows.


Navigating the 'New' Used Car Buyer’s Guide

The magazine’s compliance guru breaks down the Federal Trade Commission’s final revisions to the Used Car Rule. His message to dealers is don’t overthink it.








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Jim Ziegler
President & CEO of Ziegler SuperSystems
On the Point
Is Your Quick Lube Driving Away Business?

‘Da Man’ goes undercover to investigate how the national oil change shops are using underhanded tactics like efficiency, training and friendliness to steal your service business. Read or Respond

EDITORIAL CONTACTS
Gregory Arroyo
Executive Editor
(310) 533-2592
greg.arroyo@bobit.com
Eric Gandarilla
Assistant Editor
(310) 533-2588
eric.gandarilla@bobit.com