Web Version
F&I eNews Thursday
Dealer Of The Year




Hot Forum Topics
New Website
Accessories
Broker Fees
Poll Question
I have had X cars without ever an issue???
Enter the Forum


F&I eNews Thursday Feb 16, 2012

Forward this to a friend | Sign-up to receive this e-newsletter

Latest News

Top Trainers Lead Agent Summit Agenda
Agent Summit organizers have reported an early surge in registrations following the release of the event’s agenda. Read Full Story


VIDEO: Tip of the Week
United Car Care’s John Vecchioni says it’s time for those in the business of selling cars to start thinking like entrepreneurs, and stop waiting for that killer ad to do all the work. Read Full Story

Auto Retail Leads Other Industries in Customer Service, Study Finds
A study by Maritz Research CEBenchmarks revealed that the auto industry outperforms several other industries when it comes to providing a quality customer service experience. Read Full Story


CNA Distributed $27 Million for Dealer Participation in 2011
CNA National Warranty Corporation announced that $27 million was returned to automobile dealers across the United State in 2011 through its various participation plans. Read Full Story

Vehicle Dependability at Historic Highs, Reports J.D. Power
A study by J.D. Power and Associates revealed that strong initial quality of 2009 model-year vehicles translated into historically high levels of vehicle dependability in 2012. Read Full Story


RouteOne Introduces Compliance Dashboard
RouteOne LLC introduced the Compliance Dashboard, a free tool that provides dealers with a visual assessment of the dealership's compliance status for all applicable deals. Read Full Story

Blogs

Mad Marv

Word for Word
Our from-the-trenches columnist says that word-tracks still have their place in the industry — even if he doesn’t necessarily subscribe to their intended purpose. Read or Respond

Marv Eleazer
Finance Director
marv.eleazer@bobit.com

Featured Stories
The February issue of F&I and Showroom magazine is here. Check out the magazine’s cover story on Hoy Fox Toyota and its high-performing F&I team. Also in this issue is Jennifer Washington’s review of leasing and how it’s impacting dealers and their F&I offices. For F&I managers, the issue features an objection-handling technique for GAP that insurance companies don’t want you to know about
<p>Hoy Fox Toyota Finance Director Victor Martin Del Campo poses with Dealer Principal Steve Fox and Finance Managers Ozzy Herrera, Larry Salcedo, Julio Cervantes (Hoy Fox Lexus) and Matthew McCoey.</p> Head of the Class
Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes. Read Full Story
Return to Normalcy
The industry shifts its gaze to leasing as the segment realizes gains and prompts dealers to update their processes. Read Full Story
<p>It&rsquo;s important to explain why most GAP policies offered through the dealership have more benefits and value than those sold by insurance companies.</p> Closing the Gap
Get a complete breakdown of a GAP objection-handling technique insurance companies don’t want you to know about. Read Full Story
F&I’s Social Link
Social media represents an opportunity for the F&I office to be seen, heard and trusted. Read Full Story
Selling the Service ‘Up’
Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made. Read Full Story
Reading the Tea Leaves
The industry has been waiting for signs on how the CFPB would approach anything auto. The magazine’s resident legal wiz says the agency has finally tipped its hand. Read Full Story


Visit F&I Magazine's Website for more news



If you would like to send us comments or questions regarding our e-news alert, magazine or the F&I industry, please e-mail Gregory Arroyo at gregory.arroyo@bobit.com.

Prepared by:
Greg Arroyo
Executive Editor
310-533-2592
greg.arroyo@bobit.com

Jennifer Washington
Assistant Editor
310-533-2496
jennifer.washington@bobit.com

Advertisement Advertisement Advertisement Advertisement Advertisement Advertisement Advertisement Advertisement Advertisement Advertisement Advertisement Advertisement



F&I Magazine is sending you this e-newsletter as a service to keep you better informed as to the news, products and information affecting your industry.

Please remember to add F&I Magazine {edirect@fi-magazine.com} to your Address Book to ensure delivery to your inbox and to view all images. Follow this link (http://newsletters.fi-magazine.com/enewsthursday) to view the message below as a Web page.

You are currently subscribed as %%emailaddr_%%. To unsubscribe from our email list, please follow this link http://www.fi-magazine.com/unsubscribe/?email=%%emailaddr_%% and follow the instructions.

For additional information, please contact F&I Magazine, Bobit Business Media, 3520 Challenger Street, Torrance CA 90503, edirect@fi-magazine.com.