Blogs

Done Deal Clicking for Service Guitar Center is doing its best to prove the editor’s 10-year-old prediction that brick-and-mortar retailers would always have a role in the online shopping experience. Read or Respond Gregory Arroyo Executive Editor gregory.arroyo@bobit.com

Featured Stories

The March issue of F&I and Showroom magazine is here, and the magazine team worked overtime to bring you the stories from the aisle ways at last month’s industry get-together. Find out what’s happening in F&I, dealership marketing, special finance and more. Also check out Jim Ziegler’s newly expanded column, where ‘Da Man’ delves into the hot-button issues from the show. Driving Impressions Two dealers from Florida and Illinois reveal the roadmap their dealerships followed into the digital age. Read Full Story Show of Force The nation’s chief enforcement agency singled out five dealers for deceptive advertising in March. The magazine’s resident legal wiz weighs in. Read Full Story No Pipe Dreams Here The head of IAS’s retail software division responds to Marv’s column last month, and offers his perspective on the iPad and mobile tools. Read Full Story Rethinking Leasing As leasing gears up for another surge, the magazine’s veteran F&I expert offers a historical perspective and a few tips for adding product sales to this transaction type. Read Full Story Contractually Obligated Bending the rules in the name of customer satisfaction isn’t a viable defense in court. The magazine’s newest compliance expert explains how even a slight adjustment can have serious consequences. Read Full Story A Driving Force With strong sales driven by low interest rates and on-time payments, 2011 finished with a bang. Read Full Story Aging Drivers, Vehicles Threaten Service Profits New research indicates that aftermarket service chains are nabbing the largest share of service business, and an aging fleet and customer base continue to threaten dealership service profits. Read Full Story

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