F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster Click to view online.

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Jun 20, 2017
S&P/Experian: Concerns About Subprime Auto Bubble ‘Seem to Be Behind Us’

Auto loan defaults fell to a 10-year low in May, squashing concerns about a forming subprime auto loan bubble. But not all consumer credit categories were a picture of health in May.



F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.


Defining the Edealership

Evolving times require evolving minds. Compliance expert offers a case study to help conceptualize the concept of converting brick-and-mortar dealerships into internet sales hubs.



Your Customer Experience Sucks!

Focusing on CSI scores leads to missed opportunities to attract new customers and guarantee their loyalty.


<p>Integrating Dealertrack into Cox Automotive wasn&rsquo;t Mark O&rsquo;Neil&rsquo;s only focus when he was named COO in March 2016. He was also charged with bringing together the company&rsquo;s four business verticals &mdash; Retail Solutions, Inventory Solutions, Media Solution and Financial Solutions &mdash; to create what he called &lsquo;One Cox Automotive.&rsquo;</p> The Digital Evangelist

Cox Automotive’s Mark O’Neil talks to the editor about MakeMyDeal’s future, digital retailing, and the fate of the F&I office.



FIDOY Nomination Period Opens, New Sponsor Announced

American Financial & Automotive Services is sponsoring F&I and Showroom’s annual F&I Dealer of the Year contest, which is now accepting nominations. The deadline to nominate a deserving dealership is July 10.


Dealer David Andrews Begins Term as NIADA President

The owner of City Auto in Memphis, Tenn., encouraged fellow independent dealers to keep pace with the rapidly changing automotive marketplace, saying, 'These are the times ripe with opportunities, times for making the seemingly impossible possible.'



In-Vehicle Tech: Demand Strong, Willingness to Pay Varies

A new survey from IHS Markit finds car buyers are intrigued by advanced in-vehicle technology, but their willingness to pay is limited to some telematics apps and creature comforts.


Loyalty to Sedans Remains Strong as SUVs Grow

Jumpstart’s latest report shows loyalty to sedans continues to grow despite exponential gains in all SUV segments.



J.D. Power: Wholesale Values Decline in May

J.D. Power Valuation Services’ seasonally adjusted used-vehicle price index managed to increase for the first time in a year. While positive, May’s index figure was 7.6% below May 2016.


Swapalease: Lease Approval Rate Falls to Three-Year Low

Lease applicants registered a 48.1% approval rate, the lowest level since the car lease marketplace began tracking the stat in 2014. The firm explained that the rise in consumer interest for luxury SUVs is what’s driving the uptick in declines.



Beyond the Résumé

F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.


When Did ‘Cash’ Become a Four-Letter Word?

F&I trainer shares five proven methods for turning cash customers into F&I product buyers.



Industry Summit, Best Training Day Ever Join Forces

The next edition of ‘The Best Training Day Ever’ will be held as part of Industry Summit in Dallas this fall.


F&I Trainer Shaka Dyson Bringing F&I 20 Group to F&I Think Tank 2017

F&I trainer Shaka Dyson is bringing his F&I 20 Group to Dallas for F&I Think Tank 2017. The ‘record-breaking’ F&I trainer will also participate in two panel discussions, including F&I Think Tank’s stump the pro-like Shark Tank.









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Ronald J. Reahard
President of Reahard & Associates
So Here's the Deal
Combating CUs

Top trainer tells an F&I pro from San Antonio to stop fighting credit unions and join them. He also reveals three reasons most CU members should choose dealership financing. Read or Respond

EDITORIAL CONTACTS
Gregory Arroyo
Executive Editor
(310) 533-2592
greg.arroyo@bobit.com
Eric Gandarilla
Assistant Editor
(310) 533-2588
eric.gandarilla@bobit.com