Hudson Cook Attorneys Examine CFPB's Arbitration Rule Click to view online.

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Aug 22, 2017
Roadster Adds Southern California’s Longo Toyota

Roadster is on the move. The startup has secured 7.25 million in additional funding and added the largest Toyota dealership in the world to its digital retailing platform.



Examining the CFPB’s Arbitration Rule

Legal experts break down the Consumer Financial Protection Bureau’s new arbitration rule and how it could affect your dealership.


N.J. Dealer Agrees to Pay $136,000 to Resolve Consumer Fraud Investigation

Three days after the New York attorney general's office reached settlement with a dealer for tacking on etch after customers agreed to prices for vehicles and often without their knowledge, New Jersey Attorney General Christopher Porrino reached an agreement with Sansone Hyundai to settle similar charges.



<p><strong>New York Attorney General Eric Schneiderman announced that Nissan of New Rochelle will pay $298,000 in restitution and penalties to settle charges relating to the dealership&rsquo;s &ldquo;Total Loss Protection&rdquo; theft-deterrent program. </strong><em>Photo courtesy New York State Office of the Attorney General</em></p> 'Total Loss Protection' at Center of NY Dealer's $298K Settlement With State AG

The office of New York Attorney General Eric Schneiderman announced that Nissan of New Rochelle will pay $298,211 in restitution, penalties and fees to settle claims the dealership charged hundreds of car buyers thousands of dollars for an ‘unwanted and bogus’ theft-deterrent product.


Fastlane Launches Online Car-Buying Platform

The startup's new ecommerce platform is designed to enhance the experience dealers provide to car buyers.



Mirra Promoted to Vice President at EasyCare

Rob Mirra has been promoted to vice president of new business acquisition for EasyCare, where he will lead the search for new partnerships with dealers and vendors.


Swapalease: Q2 Dominated by SUVs, CUVs, Sports Cars

Swapalease.com’s second-quarter report shows growing interest in sport utilities, crossover SUVs and sporty models.



Setting Up the Edesk

Continuing with his noble effort to define the edealership, the magazine’s resident compliance pro explains why the desking process is ripe for digitization.


Disbanding the 'Seven Car Club'

Sales expert lists three tasks dealers must complete to rid their showrooms of underperforming sales pros.



6 Legal Challenges for California Dealers

California auto dealers and their employees are on a litigation collision course. Attorney lists six problem areas to discuss with counsel.


<p><em>Getty Images</em></p> Navigating the Finance Triangle

Success or failure in F&I usually comes down to one thing. Development specialist explains what that is and how it can keep your dealership out of the dreaded finance triangle.



<p><strong>OnStar now counts 12 million customers globally, nearly half of whom are fleet customers. The service&rsquo;s mobile app surpassed 1.5 billion interactions in December 2016. General Motors&rsquo; Greg Ross said the real innovation is OnStar the device, which establishes a link between a vehicle&rsquo;s databus and the cellular infrastructure. The vehicle data flowing through that two-way connection is paving the way to future capabilities and services.</strong></p> The Connected-Car Opportunity

Two major players in the aftermarket telematics space are attempting to do what others have failed to achieve: carve out a profit opportunity for dealers in today’s connected-car evolution.


‘Father of F&I Menu’ to Hold Court at F&I Think Tank

George Angus, referred to as the ‘Father of the F&I Menu,’ will be at Industry Summit’s F&I Think Tank to take attendees down F&I’s memory lane during a special lunchtime address. They will be entertained and enlightened, as this legendary trainer shares the good, the bad, and the ugly of the F&I profession.



Ziegler Joins Compliance Summit Roster as Keynote Speaker

Trainer, author, forecaster and industry firebrand Jim Ziegler will deliver the keynote address at the upcoming Compliance Summit.









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Marv Eleazer
Finance Director
Mad Marv
6 Ways to Deliver Exceptional Service

Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer. Read or Respond

EDITORIAL CONTACTS
Gregory Arroyo
Executive Editor
(310) 533-2592
greg.arroyo@bobit.com
Eric Gandarilla
Assistant Editor
(310) 533-2588
eric.gandarilla@bobit.com